Student Satisfaction with ARC Support Services Survey Response Data
The following longitudinal information is derived from the annual administration of ARC’s Student Satisfaction with ARC Support Services survey.
Please see Definitions for a more thorough explanation of how these three rates are derived than what is provided in this page’s footnotes.
Also, see Methodologies for an explanation of the survey process, as well as response and representation rates.
Athlete Resource Center
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
All
46.6%
46.4%
49.2%
'N' (denominator)
All
701
658
1224
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
All
17.1%
14.4%
19.8%
'N' (denominator)
All
327
305
602
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
All
85.7%
88.6%
82.4%
'N' (denominator)
All
56
44
119
1 Percent of all students aware of or recognizing the existence of a given support area at ARC.
2 Percent of those recognizing the existence of a given support area at ARC that used it at ARC.
3 Percent of those that used a given support area at ARC that were satisfied with the support received.
Athlete Resource Center - Disaggregated by Race
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
Asian American / Asian
44.6%
41.7%
45.5%
'N' (denominator)
Asian American / Asian
83
84
222
Rate
Black / African American
52.0%
50.7%
56.5%
'N' (denominator)
Black / African American
75
69
85
Rate
Eastern European
28.6%
20.0%
37.5%
'N' (denominator)
Eastern European
7
5
16
Rate
Filipino
57.1%
27.3%
41.7%
'N' (denominator)
Filipino
7
11
24
Rate
Latino/a/x, Hispanic
47.8%
50.0%
46.0%
'N' (denominator)
Latino/a/x, Hispanic
113
108
163
Rate
Middle Eastern
38.1%
33.3%
61.5%
'N' (denominator)
Middle Eastern
21
24
65
Rate
Multi-Racial
43.2%
48.1%
60.0%
'N' (denominator)
Multi-Racial
37
27
40
Rate
Native American / Alaskan Native
71.4%
20.0%
25.0%
'N' (denominator)
Native American / Alaskan Native
7
5
8
Rate
Other Non-White
50.0%
25.0%
40.0%
'N' (denominator)
Other Non-White
16
8
25
Rate
Pacific Islander
88.9%
50.0%
76.9%
'N' (denominator)
Pacific Islander
9
14
13
Rate
White
44.7%
48.9%
48.9%
'N' (denominator)
White
295
278
278
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
Asian American / Asian
27.0%
22.9%
23.8%
'N' (denominator)
Asian American / Asian
37
35
101
Rate
Black / African American
23.1%
17.1%
10.4%
'N' (denominator)
Black / African American
39
35
48
Rate
Eastern European
0.0%
0.0%
50.0%
'N' (denominator)
Eastern European
2
1
6
Rate
Filipino
0.0%
0.0%
10.0%
'N' (denominator)
Filipino
4
3
10
Rate
Latino/a/x, Hispanic
16.7%
11.1%
17.3%
'N' (denominator)
Latino/a/x, Hispanic
54
54
75
Rate
Middle Eastern
25.0%
25.0%
37.5%
'N' (denominator)
Middle Eastern
8
8
40
Rate
Multi-Racial
12.5%
0.0%
8.3%
'N' (denominator)
Multi-Racial
16
13
24
Rate
Native American / Alaskan Native
0.0%
100.0%
0.0%
'N' (denominator)
Native American / Alaskan Native
5
1
2
Rate
Other Non-White
50.0%
100.0%
10.0%
'N' (denominator)
Other Non-White
8
2
10
Rate
Pacific Islander
0.0%
28.6%
30.0%
'N' (denominator)
Pacific Islander
8
7
10
Rate
White
13.6%
11.0%
11.0%
'N' (denominator)
White
132
136
136
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
Asian American / Asian
90.0%
87.5%
91.7%
'N' (denominator)
Asian American / Asian
10
8
24
Rate
Black / African American
88.9%
66.7%
100.0%
'N' (denominator)
Black / African American
9
6
5
Rate
Eastern European
100.0%
'N' (denominator)
Eastern European
0
0
3
Rate
Filipino
0.0%
'N' (denominator)
Filipino
0
0
1
Rate
Latino/a/x, Hispanic
77.8%
66.7%
92.3%
'N' (denominator)
Latino/a/x, Hispanic
9
6
13
Rate
Middle Eastern
100.0%
100.0%
60.0%
'N' (denominator)
Middle Eastern
2
2
15
Rate
Multi-Racial
100.0%
100.0%
'N' (denominator)
Multi-Racial
2
0
2
Rate
Native American / Alaskan Native
100.0%
'N' (denominator)
Native American / Alaskan Native
0
1
0
Rate
Other Non-White
100.0%
100.0%
0.0%
'N' (denominator)
Other Non-White
4
2
1
Rate
Pacific Islander
100.0%
66.7%
'N' (denominator)
Pacific Islander
0
2
3
Rate
White
83.3%
100.0%
100.0%
'N' (denominator)
White
18
15
15
Athlete Resource Center - Disaggregated by Number of Semesters at ARC
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
First semester at ARC
34.4%
45.8%
41.3%
'N' (denominator)
First semester at ARC
90
83
225
Rate
Second semester at ARC
45.0%
47.8%
46.6%
'N' (denominator)
Second semester at ARC
131
136
356
Rate
3 or 4 semesters at ARC
45.9%
39.1%
52.5%
'N' (denominator)
3 or 4 semesters at ARC
231
192
358
Rate
5 or more semesters at ARC
40.0%
45.8%
62.5%
'N' (denominator)
5 or more semesters at ARC
10
24
32
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
First semester at ARC
19.4%
7.9%
22.6%
'N' (denominator)
First semester at ARC
31
38
93
Rate
Second semester at ARC
13.6%
16.9%
19.3%
'N' (denominator)
Second semester at ARC
59
65
166
Rate
3 or 4 semesters at ARC
20.8%
17.3%
19.7%
'N' (denominator)
3 or 4 semesters at ARC
106
75
188
Rate
5 or more semesters at ARC
50.0%
9.1%
5.0%
'N' (denominator)
5 or more semesters at ARC
4
11
20
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
First semester at ARC
83.3%
100.0%
90.5%
'N' (denominator)
First semester at ARC
6
3
21
Rate
Second semester at ARC
87.5%
90.9%
68.8%
'N' (denominator)
Second semester at ARC
8
11
32
Rate
3 or 4 semesters at ARC
86.4%
92.3%
83.8%
'N' (denominator)
3 or 4 semesters at ARC
22
13
37
Rate
5 or more semesters at ARC
50.0%
100.0%
0.0%
'N' (denominator)
5 or more semesters at ARC
2
1
1
Athlete Resource Center - Disaggregated by where students take most of their classes
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
ARC Main Campus
46.7%
45.9%
50.2%
'N' (denominator)
ARC Main Campus
627
593
1063
Rate
Natomas Center
37.0%
56.3%
45.7%
'N' (denominator)
Natomas Center
27
16
35
Rate
About the same at each
56.0%
66.7%
40.0%
'N' (denominator)
About the same at each
25
21
60
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
ARC Main Campus
16.7%
14.0%
19.7%
'N' (denominator)
ARC Main Campus
293
272
534
Rate
Natomas Center
20.0%
11.1%
6.3%
'N' (denominator)
Natomas Center
10
9
16
Rate
About the same at each
21.4%
21.4%
37.5%
'N' (denominator)
About the same at each
14
14
24
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
ARC Main Campus
87.8%
89.5%
81.9%
'N' (denominator)
ARC Main Campus
49
38
105
Rate
Natomas Center
100.0%
0.0%
100.0%
'N' (denominator)
Natomas Center
2
1
1
Rate
About the same at each
66.7%
100.0%
77.8%
'N' (denominator)
About the same at each
3
3
9
Athlete Resource Center - Disaggregated by Gender
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
Female
42.8%
43.5%
49.9%
'N' (denominator)
Female
460
434
737
Rate
Male
57.0%
54.7%
47.5%
'N' (denominator)
Male
186
170
356
Rate
Non-binary/third gender
40.0%
45.8%
62.5%
'N' (denominator)
Non-binary/third gender
10
24
32
Rate
Prefer not to say
44.4%
40.0%
45.5%
'N' (denominator)
Prefer not to say
45
30
99
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
Female
12.7%
11.1%
16.8%
'N' (denominator)
Female
197
189
368
Rate
Male
25.5%
21.5%
27.2%
'N' (denominator)
Male
106
93
169
Rate
Non-binary/third gender
50.0%
9.1%
5.0%
'N' (denominator)
Non-binary/third gender
4
11
20
Rate
Prefer not to say
10.0%
16.7%
22.2%
'N' (denominator)
Prefer not to say
20
12
45
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
Female
92.0%
90.5%
82.3%
'N' (denominator)
Female
25
21
62
Rate
Male
85.2%
85.0%
84.8%
'N' (denominator)
Male
27
20
46
Rate
Non-binary/third gender
50.0%
100.0%
0.0%
'N' (denominator)
Non-binary/third gender
2
1
1
Rate
Prefer not to say
50.0%
100.0%
80.0%
'N' (denominator)
Prefer not to say
2
2
10
Athlete Resource Center - Disaggregated by Age Group
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
under 18
42.9%
33.3%
47.9%
'N' (denominator)
under 18
14
15
48
Rate
18-20
53.7%
43.8%
44.1%
'N' (denominator)
18-20
121
128
306
Rate
21-24
45.5%
42.3%
48.1%
'N' (denominator)
21-24
121
104
206
Rate
25-29
58.8%
58.6%
51.2%
'N' (denominator)
25-29
97
70
121
Rate
30-39
35.1%
42.1%
53.2%
'N' (denominator)
30-39
171
145
205
Rate
40-49
40.7%
56.3%
47.2%
'N' (denominator)
40-49
81
87
159
Rate
50 or older
56.2%
45.3%
59.7%
'N' (denominator)
50 or older
73
86
139
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
under 18
16.7%
20.0%
17.4%
'N' (denominator)
under 18
6
5
23
Rate
18-20
21.5%
21.4%
22.2%
'N' (denominator)
18-20
65
56
135
Rate
21-24
27.3%
9.1%
24.2%
'N' (denominator)
21-24
55
44
99
Rate
25-29
12.3%
17.1%
29.0%
'N' (denominator)
25-29
57
41
62
Rate
30-39
20.0%
13.1%
22.0%
'N' (denominator)
30-39
60
61
109
Rate
40-49
3.0%
14.3%
8.0%
'N' (denominator)
40-49
33
49
75
Rate
50 or older
9.8%
5.1%
12.0%
'N' (denominator)
50 or older
41
39
83
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
under 18
100.0%
100.0%
75.0%
'N' (denominator)
under 18
1
1
4
Rate
18-20
85.7%
91.7%
73.3%
'N' (denominator)
18-20
14
12
30
Rate
21-24
86.7%
50.0%
83.3%
'N' (denominator)
21-24
15
4
24
Rate
25-29
85.7%
100.0%
88.9%
'N' (denominator)
25-29
7
7
18
Rate
30-39
91.7%
87.5%
83.3%
'N' (denominator)
30-39
12
8
24
Rate
40-49
100.0%
100.0%
100.0%
'N' (denominator)
40-49
1
7
6
Rate
50 or older
75.0%
50.0%
80.0%
'N' (denominator)
50 or older
4
2
10
Download PDF