| Course # | 
            SLO | 
            Rating (of students achieving the SLO as reported by faculty) | 
            Action Type | 
            Action | 
        
    
        
            | AT 143 | 
            look up parts using a paper catalog or computer-based system. | 
            1 - All or most students | 
            Individual | 
            In class assignments with paper catalogs | 
        
        
            | AT 143 | 
            utilize customer service skills when working with customers. | 
            1 - All or most students | 
             | 
             | 
        
        
            | AT 178 | 
            discuss advanced diagnostic strategies to exclude possible causes of emission failure. | 
            1 - All or most students | 
             | 
             | 
        
        
            | ACT 100 | 
            analyze fundamental damage on a vehicle.     | 
            1 - All or most students | 
             | 
             | 
        
        
            | ACT 161 | 
            use the Mitchell Ultra-Mate Estimating System to accurately produce computer assisted estimates.   | 
            1 - All or most students | 
            Individual | 
            The construction of vehicles is ever changing. From Hybrid usage to full electric the industry is changing fast. Along with new repair techniques and materials comes new ways of estimating. I plan to stay well informed of the changes going on in my industry so I can pass it along to my students.  | 
        
        
            | ACT 298 | 
            behave professionally, ethically, and legally during work, consistent with applicable laws, regulations, and organizational norms.  | 
            1 - All or most students | 
             | 
             | 
        
        
            | AT 107 | 
            demonstrate effective communication skills.   | 
            1 - All or most students | 
             | 
             | 
        
        
            | AT 146 | 
            dispatch work in an orderly and efficient process to maximize technician productivity and profitability. | 
            2 - More than half of students | 
            Individual | 
            I felt the book we used was too repetitive.  I could have chosen less chapters and received the same results.  I also felt the class could use a lot more examples of real life situations and actions on how to deal with those situations. | 
        
        
            | AT 180 | 
            apply retrieved data to specific vehicle conditions.   | 
            1 - All or most students | 
             | 
             | 
        
        
            | AT 188 | 
            set up the SOLUS for vehicle malfunction diagnosis. | 
            1 - All or most students | 
            Departmental | 
            Curriculum update to pertinently allow a variety of scantools for this course. |