Student Satisfaction with ARC Support Services Survey Response Data
The following longitudinal information is derived from the annual administration of ARC’s Student Satisfaction with ARC Support Services survey.
Please see Definitions for a more thorough explanation of how these three rates are derived than what is provided in this page’s footnotes.
Also, see Methodologies for an explanation of the survey process, as well as response and representation rates.
For a comprehensive list of how services names shifted in recent years, please see Service Names .
Beaver Cares
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
All
N/A
N/A
N/A
56.2%
61.0%
62.1%
'N' (denominator)
All
N/A
N/A
N/A
857
847
1071
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
All
N/A
N/A
N/A
41.5%
48.5%
39.7%
'N' (denominator)
All
N/A
N/A
N/A
482
517
665
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
All
N/A
N/A
N/A
92.5%
89.6%
94.3%
'N' (denominator)
All
N/A
N/A
N/A
200
251
264
1 2 3
Beaver Cares - Disaggregated by Race
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
Asian American / Asian
N/A
N/A
N/A
58.1%
61.2%
62.2%
'N' (denominator)
Asian American / Asian
N/A
N/A
N/A
136
134
188
Rate
Black / African American
N/A
N/A
N/A
68.6%
63.6%
69.1%
'N' (denominator)
Black / African American
N/A
N/A
N/A
70
66
97
Rate
Eastern European
N/A
N/A
N/A
64.3%
81.2%
37.5%
'N' (denominator)
Eastern European
N/A
N/A
N/A
14
16
24
Rate
Filipino
N/A
N/A
N/A
50.0%
71.4%
58.8%
'N' (denominator)
Filipino
N/A
N/A
N/A
18
14
17
Rate
Latino/a/x, Hispanic
N/A
N/A
N/A
57.6%
59.6%
63.4%
'N' (denominator)
Latino/a/x, Hispanic
N/A
N/A
N/A
144
151
205
Rate
Middle Eastern
N/A
N/A
N/A
68.2%
75.0%
61.7%
'N' (denominator)
Middle Eastern
N/A
N/A
N/A
22
28
47
Rate
Multi-Racial
N/A
N/A
N/A
55.2%
74.5%
65.6%
'N' (denominator)
Multi-Racial
N/A
N/A
N/A
58
51
61
Rate
Native American / Alaskan Native
N/A
N/A
N/A
66.7%
83.3%
53.8%
'N' (denominator)
Native American / Alaskan Native
N/A
N/A
N/A
6
12
13
Rate
Other Non-White
N/A
N/A
N/A
40.0%
62.5%
72.2%
'N' (denominator)
Other Non-White
N/A
N/A
N/A
15
16
18
Rate
Pacific Islander
N/A
N/A
N/A
52.6%
69.2%
75.0%
'N' (denominator)
Pacific Islander
N/A
N/A
N/A
19
13
8
Rate
White
N/A
N/A
N/A
53.2%
56.4%
60.7%
'N' (denominator)
White
N/A
N/A
N/A
325
326
377
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
Asian American / Asian
N/A
N/A
N/A
54.4%
45.1%
46.2%
'N' (denominator)
Asian American / Asian
N/A
N/A
N/A
79
82
117
Rate
Black / African American
N/A
N/A
N/A
47.9%
57.1%
46.3%
'N' (denominator)
Black / African American
N/A
N/A
N/A
48
42
67
Rate
Eastern European
N/A
N/A
N/A
44.4%
53.8%
33.3%
'N' (denominator)
Eastern European
N/A
N/A
N/A
9
13
9
Rate
Filipino
N/A
N/A
N/A
22.2%
50.0%
50.0%
'N' (denominator)
Filipino
N/A
N/A
N/A
9
10
10
Rate
Latino/a/x, Hispanic
N/A
N/A
N/A
43.4%
38.9%
32.3%
'N' (denominator)
Latino/a/x, Hispanic
N/A
N/A
N/A
83
90
130
Rate
Middle Eastern
N/A
N/A
N/A
33.3%
61.9%
58.6%
'N' (denominator)
Middle Eastern
N/A
N/A
N/A
15
21
29
Rate
Multi-Racial
N/A
N/A
N/A
25.0%
52.6%
25.0%
'N' (denominator)
Multi-Racial
N/A
N/A
N/A
32
38
40
Rate
Native American / Alaskan Native
N/A
N/A
N/A
75.0%
80.0%
85.7%
'N' (denominator)
Native American / Alaskan Native
N/A
N/A
N/A
4
10
7
Rate
Other Non-White
N/A
N/A
N/A
16.7%
60.0%
38.5%
'N' (denominator)
Other Non-White
N/A
N/A
N/A
6
10
13
Rate
Pacific Islander
N/A
N/A
N/A
40.0%
44.4%
16.7%
'N' (denominator)
Pacific Islander
N/A
N/A
N/A
10
9
6
Rate
White
N/A
N/A
N/A
37.0%
47.3%
38.4%
'N' (denominator)
White
N/A
N/A
N/A
173
184
229
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
Asian American / Asian
N/A
N/A
N/A
88.4%
94.6%
88.9%
'N' (denominator)
Asian American / Asian
N/A
N/A
N/A
43
37
54
Rate
Black / African American
N/A
N/A
N/A
100.0%
83.3%
93.5%
'N' (denominator)
Black / African American
N/A
N/A
N/A
23
24
31
Rate
Eastern European
N/A
N/A
N/A
100.0%
85.7%
100.0%
'N' (denominator)
Eastern European
N/A
N/A
N/A
4
7
3
Rate
Filipino
N/A
N/A
N/A
100.0%
80.0%
100.0%
'N' (denominator)
Filipino
N/A
N/A
N/A
2
5
5
Rate
Latino/a/x, Hispanic
N/A
N/A
N/A
88.9%
91.4%
97.6%
'N' (denominator)
Latino/a/x, Hispanic
N/A
N/A
N/A
36
35
42
Rate
Middle Eastern
N/A
N/A
N/A
100.0%
76.9%
88.2%
'N' (denominator)
Middle Eastern
N/A
N/A
N/A
5
13
17
Rate
Multi-Racial
N/A
N/A
N/A
100.0%
100.0%
100.0%
'N' (denominator)
Multi-Racial
N/A
N/A
N/A
8
20
10
Rate
Native American / Alaskan Native
N/A
N/A
N/A
100.0%
87.5%
100.0%
'N' (denominator)
Native American / Alaskan Native
N/A
N/A
N/A
3
8
6
Rate
Other Non-White
N/A
N/A
N/A
100.0%
66.7%
100.0%
'N' (denominator)
Other Non-White
N/A
N/A
N/A
1
6
5
Rate
Pacific Islander
N/A
N/A
N/A
50.0%
75.0%
100.0%
'N' (denominator)
Pacific Islander
N/A
N/A
N/A
4
4
1
Rate
White
N/A
N/A
N/A
93.8%
93.1%
96.6%
'N' (denominator)
White
N/A
N/A
N/A
64
87
88
Beaver Cares - Disaggregated by Number of Semesters at ARC
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
First semester at ARC
N/A
N/A
N/A
46.8%
50.0%
49.8%
'N' (denominator)
First semester at ARC
N/A
N/A
N/A
201
144
271
Rate
Second semester at ARC
N/A
N/A
N/A
56.8%
59.6%
62.7%
'N' (denominator)
Second semester at ARC
N/A
N/A
N/A
278
228
365
Rate
3 or 4 semesters at ARC
N/A
N/A
N/A
61.3%
62.7%
67.4%
'N' (denominator)
3 or 4 semesters at ARC
N/A
N/A
N/A
248
255
224
Rate
5 or more semesters at ARC
N/A
N/A
N/A
62.5%
69.9%
71.7%
'N' (denominator)
5 or more semesters at ARC
N/A
N/A
N/A
112
206
191
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
First semester at ARC
N/A
N/A
N/A
41.5%
41.7%
31.9%
'N' (denominator)
First semester at ARC
N/A
N/A
N/A
94
72
135
Rate
Second semester at ARC
N/A
N/A
N/A
41.1%
39.7%
38.0%
'N' (denominator)
Second semester at ARC
N/A
N/A
N/A
158
136
229
Rate
3 or 4 semesters at ARC
N/A
N/A
N/A
41.4%
55.0%
45.7%
'N' (denominator)
3 or 4 semesters at ARC
N/A
N/A
N/A
152
160
151
Rate
5 or more semesters at ARC
N/A
N/A
N/A
42.9%
52.8%
43.1%
'N' (denominator)
5 or more semesters at ARC
N/A
N/A
N/A
70
144
137
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
First semester at ARC
N/A
N/A
N/A
92.3%
90.0%
88.4%
'N' (denominator)
First semester at ARC
N/A
N/A
N/A
39
30
43
Rate
Second semester at ARC
N/A
N/A
N/A
95.4%
94.4%
93.1%
'N' (denominator)
Second semester at ARC
N/A
N/A
N/A
65
54
87
Rate
3 or 4 semesters at ARC
N/A
N/A
N/A
93.7%
86.4%
97.1%
'N' (denominator)
3 or 4 semesters at ARC
N/A
N/A
N/A
63
88
69
Rate
5 or more semesters at ARC
N/A
N/A
N/A
83.3%
89.5%
98.3%
'N' (denominator)
5 or more semesters at ARC
N/A
N/A
N/A
30
76
59
Beaver Cares - Disaggregated by where students take most of their classes
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
ARC Main Campus
N/A
N/A
N/A
58.5%
62.5%
63.3%
'N' (denominator)
ARC Main Campus
N/A
N/A
N/A
764
775
964
Rate
Natomas Center
N/A
N/A
N/A
45.8%
63.6%
60.5%
'N' (denominator)
Natomas Center
N/A
N/A
N/A
24
22
43
Rate
About the same at each
N/A
N/A
N/A
50.0%
30.3%
49.0%
'N' (denominator)
About the same at each
N/A
N/A
N/A
26
33
49
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
ARC Main Campus
N/A
N/A
N/A
42.3%
49.4%
40.2%
'N' (denominator)
ARC Main Campus
N/A
N/A
N/A
447
484
610
Rate
Natomas Center
N/A
N/A
N/A
36.4%
42.9%
34.6%
'N' (denominator)
Natomas Center
N/A
N/A
N/A
11
14
26
Rate
About the same at each
N/A
N/A
N/A
38.5%
30.0%
37.5%
'N' (denominator)
About the same at each
N/A
N/A
N/A
13
10
24
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
ARC Main Campus
N/A
N/A
N/A
92.1%
89.1%
94.7%
'N' (denominator)
ARC Main Campus
N/A
N/A
N/A
189
239
245
Rate
Natomas Center
N/A
N/A
N/A
100.0%
100.0%
88.9%
'N' (denominator)
Natomas Center
N/A
N/A
N/A
4
6
9
Rate
About the same at each
N/A
N/A
N/A
100.0%
100.0%
88.9%
'N' (denominator)
About the same at each
N/A
N/A
N/A
5
3
9
Beaver Cares - Disaggregated by Gender
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
Female
N/A
N/A
N/A
57.5%
62.2%
63.0%
'N' (denominator)
Female
N/A
N/A
N/A
536
534
652
Rate
Male
N/A
N/A
N/A
55.1%
58.4%
60.1%
'N' (denominator)
Male
N/A
N/A
N/A
234
238
338
Rate
Non-binary / gender non-conforming
N/A
N/A
N/A
63.3%
72.7%
57.6%
'N' (denominator)
Non-binary / gender non-conforming
N/A
N/A
N/A
30
22
33
Rate
Prefer not to say
N/A
N/A
N/A
48.7%
64.5%
68.8%
'N' (denominator)
Prefer not to say
N/A
N/A
N/A
39
31
32
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
Female
N/A
N/A
N/A
40.9%
51.2%
42.1%
'N' (denominator)
Female
N/A
N/A
N/A
308
332
411
Rate
Male
N/A
N/A
N/A
39.5%
38.8%
35.5%
'N' (denominator)
Male
N/A
N/A
N/A
129
139
203
Rate
Non-binary / gender non-conforming
N/A
N/A
N/A
36.8%
43.8%
52.6%
'N' (denominator)
Non-binary / gender non-conforming
N/A
N/A
N/A
19
16
19
Rate
Prefer not to say
N/A
N/A
N/A
68.4%
65.0%
27.3%
'N' (denominator)
Prefer not to say
N/A
N/A
N/A
19
20
22
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
Female
N/A
N/A
N/A
92.9%
92.9%
95.4%
'N' (denominator)
Female
N/A
N/A
N/A
126
170
173
Rate
Male
N/A
N/A
N/A
90.2%
79.6%
90.3%
'N' (denominator)
Male
N/A
N/A
N/A
51
54
72
Rate
Non-binary / gender non-conforming
N/A
N/A
N/A
100.0%
100.0%
100.0%
'N' (denominator)
Non-binary / gender non-conforming
N/A
N/A
N/A
7
7
10
Rate
Prefer not to say
N/A
N/A
N/A
92.3%
92.3%
100.0%
'N' (denominator)
Prefer not to say
N/A
N/A
N/A
13
13
6
Beaver Cares - Disaggregated by Age Group
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
under 18
N/A
N/A
N/A
60.0%
66.7%
16.7%
'N' (denominator)
under 18
N/A
N/A
N/A
5
3
6
Rate
18-20
N/A
N/A
N/A
59.1%
67.4%
61.2%
'N' (denominator)
18-20
N/A
N/A
N/A
264
221
358
Rate
21-24
N/A
N/A
N/A
55.3%
64.8%
60.4%
'N' (denominator)
21-24
N/A
N/A
N/A
123
125
159
Rate
25-29
N/A
N/A
N/A
58.6%
60.2%
64.2%
'N' (denominator)
25-29
N/A
N/A
N/A
70
83
109
Rate
30-39
N/A
N/A
N/A
57.3%
57.2%
61.0%
'N' (denominator)
30-39
N/A
N/A
N/A
171
180
213
Rate
40-49
N/A
N/A
N/A
55.7%
59.5%
69.3%
'N' (denominator)
40-49
N/A
N/A
N/A
106
121
114
Rate
50 or older
N/A
N/A
N/A
48.5%
54.6%
63.1%
'N' (denominator)
50 or older
N/A
N/A
N/A
97
97
103
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
under 18
N/A
N/A
N/A
100.0%
50.0%
100.0%
'N' (denominator)
under 18
N/A
N/A
N/A
3
2
1
Rate
18-20
N/A
N/A
N/A
31.4%
36.2%
27.9%
'N' (denominator)
18-20
N/A
N/A
N/A
156
149
219
Rate
21-24
N/A
N/A
N/A
45.6%
43.2%
31.2%
'N' (denominator)
21-24
N/A
N/A
N/A
68
81
96
Rate
25-29
N/A
N/A
N/A
46.3%
52.0%
47.1%
'N' (denominator)
25-29
N/A
N/A
N/A
41
50
70
Rate
30-39
N/A
N/A
N/A
52.0%
56.3%
51.5%
'N' (denominator)
30-39
N/A
N/A
N/A
98
103
130
Rate
40-49
N/A
N/A
N/A
42.4%
56.9%
62.0%
'N' (denominator)
40-49
N/A
N/A
N/A
59
72
79
Rate
50 or older
N/A
N/A
N/A
40.4%
58.5%
33.8%
'N' (denominator)
50 or older
N/A
N/A
N/A
47
53
65
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
under 18
N/A
N/A
N/A
66.7%
100.0%
100.0%
'N' (denominator)
under 18
N/A
N/A
N/A
3
1
1
Rate
18-20
N/A
N/A
N/A
93.9%
90.7%
93.4%
'N' (denominator)
18-20
N/A
N/A
N/A
49
54
61
Rate
21-24
N/A
N/A
N/A
93.5%
94.3%
90.0%
'N' (denominator)
21-24
N/A
N/A
N/A
31
35
30
Rate
25-29
N/A
N/A
N/A
78.9%
92.3%
90.9%
'N' (denominator)
25-29
N/A
N/A
N/A
19
26
33
Rate
30-39
N/A
N/A
N/A
100.0%
89.7%
97.0%
'N' (denominator)
30-39
N/A
N/A
N/A
51
58
67
Rate
40-49
N/A
N/A
N/A
88.0%
87.8%
95.9%
'N' (denominator)
40-49
N/A
N/A
N/A
25
41
49
Rate
50 or older
N/A
N/A
N/A
89.5%
87.1%
95.5%
'N' (denominator)
50 or older
N/A
N/A
N/A
19
31
22
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