Student Satisfaction with ARC Support Services Survey Response Data
The following longitudinal information is derived from the annual administration of ARC’s Student Satisfaction with ARC Support Services survey.
Please see Definitions for a more thorough explanation of how these three rates are derived than what is provided in this page’s footnotes.
Also, see Methodologies for an explanation of the survey process, as well as response and representation rates.
For a comprehensive list of how services names shifted in the 2024 administration of the survey, please see Service Names .
Center for Leadership and Development
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
All
N/A
N/A
N/A
51.9%
N/A
'N' (denominator)
All
N/A
N/A
N/A
857
N/A
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
All
N/A
N/A
N/A
17.8%
N/A
'N' (denominator)
All
N/A
N/A
N/A
445
N/A
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
All
N/A
N/A
N/A
89.9%
N/A
'N' (denominator)
All
N/A
N/A
N/A
79
N/A
1 2 3
Center for Leadership and Development - Disaggregated by Race
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
Asian American / Asian
N/A
N/A
N/A
53.7%
N/A
'N' (denominator)
Asian American / Asian
N/A
N/A
N/A
136
N/A
Rate
Black / African American
N/A
N/A
N/A
65.7%
N/A
'N' (denominator)
Black / African American
N/A
N/A
N/A
70
N/A
Rate
Eastern European
N/A
N/A
N/A
64.3%
N/A
'N' (denominator)
Eastern European
N/A
N/A
N/A
14
N/A
Rate
Filipino
N/A
N/A
N/A
61.1%
N/A
'N' (denominator)
Filipino
N/A
N/A
N/A
18
N/A
Rate
Latino/a/x, Hispanic
N/A
N/A
N/A
54.9%
N/A
'N' (denominator)
Latino/a/x, Hispanic
N/A
N/A
N/A
144
N/A
Rate
Middle Eastern
N/A
N/A
N/A
45.5%
N/A
'N' (denominator)
Middle Eastern
N/A
N/A
N/A
22
N/A
Rate
Multi-Racial
N/A
N/A
N/A
46.6%
N/A
'N' (denominator)
Multi-Racial
N/A
N/A
N/A
58
N/A
Rate
Native American / Alaskan Native
N/A
N/A
N/A
50.0%
N/A
'N' (denominator)
Native American / Alaskan Native
N/A
N/A
N/A
6
N/A
Rate
Other Non-White
N/A
N/A
N/A
33.3%
N/A
'N' (denominator)
Other Non-White
N/A
N/A
N/A
15
N/A
Rate
Pacific Islander
N/A
N/A
N/A
68.4%
N/A
'N' (denominator)
Pacific Islander
N/A
N/A
N/A
19
N/A
Rate
White
N/A
N/A
N/A
47.4%
N/A
'N' (denominator)
White
N/A
N/A
N/A
325
N/A
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
Asian American / Asian
N/A
N/A
N/A
23.3%
N/A
'N' (denominator)
Asian American / Asian
N/A
N/A
N/A
73
N/A
Rate
Black / African American
N/A
N/A
N/A
19.6%
N/A
'N' (denominator)
Black / African American
N/A
N/A
N/A
46
N/A
Rate
Eastern European
N/A
N/A
N/A
33.3%
N/A
'N' (denominator)
Eastern European
N/A
N/A
N/A
9
N/A
Rate
Filipino
N/A
N/A
N/A
18.2%
N/A
'N' (denominator)
Filipino
N/A
N/A
N/A
11
N/A
Rate
Latino/a/x, Hispanic
N/A
N/A
N/A
17.7%
N/A
'N' (denominator)
Latino/a/x, Hispanic
N/A
N/A
N/A
79
N/A
Rate
Middle Eastern
N/A
N/A
N/A
20.0%
N/A
'N' (denominator)
Middle Eastern
N/A
N/A
N/A
10
N/A
Rate
Multi-Racial
N/A
N/A
N/A
14.8%
N/A
'N' (denominator)
Multi-Racial
N/A
N/A
N/A
27
N/A
Rate
Native American / Alaskan Native
N/A
N/A
N/A
N/A
N/A
'N' (denominator)
Native American / Alaskan Native
N/A
N/A
N/A
N/A
N/A
Rate
Other Non-White
N/A
N/A
N/A
20.0%
N/A
'N' (denominator)
Other Non-White
N/A
N/A
N/A
5
N/A
Rate
Pacific Islander
N/A
N/A
N/A
15.4%
N/A
'N' (denominator)
Pacific Islander
N/A
N/A
N/A
13
N/A
Rate
White
N/A
N/A
N/A
15.6%
N/A
'N' (denominator)
White
N/A
N/A
N/A
154
N/A
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
Asian American / Asian
N/A
N/A
N/A
94.1%
N/A
'N' (denominator)
Asian American / Asian
N/A
N/A
N/A
17
N/A
Rate
Black / African American
N/A
N/A
N/A
77.8%
N/A
'N' (denominator)
Black / African American
N/A
N/A
N/A
9
N/A
Rate
Eastern European
N/A
N/A
N/A
100.0%
N/A
'N' (denominator)
Eastern European
N/A
N/A
N/A
3
N/A
Rate
Filipino
N/A
N/A
N/A
100.0%
N/A
'N' (denominator)
Filipino
N/A
N/A
N/A
2
N/A
Rate
Latino/a/x, Hispanic
N/A
N/A
N/A
92.9%
N/A
'N' (denominator)
Latino/a/x, Hispanic
N/A
N/A
N/A
14
N/A
Rate
Middle Eastern
N/A
N/A
N/A
100.0%
N/A
'N' (denominator)
Middle Eastern
N/A
N/A
N/A
2
N/A
Rate
Multi-Racial
N/A
N/A
N/A
75.0%
N/A
'N' (denominator)
Multi-Racial
N/A
N/A
N/A
4
N/A
Rate
Native American / Alaskan Native
N/A
N/A
N/A
N/A
N/A
'N' (denominator)
Native American / Alaskan Native
N/A
N/A
N/A
N/A
N/A
Rate
Other Non-White
N/A
N/A
N/A
100.0%
N/A
'N' (denominator)
Other Non-White
N/A
N/A
N/A
1
N/A
Rate
Pacific Islander
N/A
N/A
N/A
100.0%
N/A
'N' (denominator)
Pacific Islander
N/A
N/A
N/A
2
N/A
Rate
White
N/A
N/A
N/A
87.5%
N/A
'N' (denominator)
White
N/A
N/A
N/A
24
N/A
Center for Leadership and Development - Disaggregated by Number of Semesters at ARC
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
First semester at ARC
N/A
N/A
N/A
43.8%
N/A
'N' (denominator)
First semester at ARC
N/A
N/A
N/A
201
N/A
Rate
Second semester at ARC
N/A
N/A
N/A
53.2%
N/A
'N' (denominator)
Second semester at ARC
N/A
N/A
N/A
278
N/A
Rate
3 or 4 semesters at ARC
N/A
N/A
N/A
56.5%
N/A
'N' (denominator)
3 or 4 semesters at ARC
N/A
N/A
N/A
248
N/A
Rate
5 or more semesters at ARC
N/A
N/A
N/A
51.8%
N/A
'N' (denominator)
5 or more semesters at ARC
N/A
N/A
N/A
112
N/A
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
First semester at ARC
N/A
N/A
N/A
21.6%
N/A
'N' (denominator)
First semester at ARC
N/A
N/A
N/A
88
N/A
Rate
Second semester at ARC
N/A
N/A
N/A
12.8%
N/A
'N' (denominator)
Second semester at ARC
N/A
N/A
N/A
148
N/A
Rate
3 or 4 semesters at ARC
N/A
N/A
N/A
18.6%
N/A
'N' (denominator)
3 or 4 semesters at ARC
N/A
N/A
N/A
140
N/A
Rate
5 or more semesters at ARC
N/A
N/A
N/A
22.4%
N/A
'N' (denominator)
5 or more semesters at ARC
N/A
N/A
N/A
58
N/A
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
First semester at ARC
N/A
N/A
N/A
100.0%
N/A
'N' (denominator)
First semester at ARC
N/A
N/A
N/A
19
N/A
Rate
Second semester at ARC
N/A
N/A
N/A
84.2%
N/A
'N' (denominator)
Second semester at ARC
N/A
N/A
N/A
19
N/A
Rate
3 or 4 semesters at ARC
N/A
N/A
N/A
92.3%
N/A
'N' (denominator)
3 or 4 semesters at ARC
N/A
N/A
N/A
26
N/A
Rate
5 or more semesters at ARC
N/A
N/A
N/A
76.9%
N/A
'N' (denominator)
5 or more semesters at ARC
N/A
N/A
N/A
13
N/A
Center for Leadership and Development - Disaggregated by where students take most of their classes
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
ARC Main Campus
N/A
N/A
N/A
51.4%
N/A
'N' (denominator)
ARC Main Campus
N/A
N/A
N/A
764
N/A
Rate
Natomas Center
N/A
N/A
N/A
45.8%
N/A
'N' (denominator)
Natomas Center
N/A
N/A
N/A
24
N/A
Rate
About the same at each
N/A
N/A
N/A
65.4%
N/A
'N' (denominator)
About the same at each
N/A
N/A
N/A
26
N/A
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
ARC Main Campus
N/A
N/A
N/A
18.1%
N/A
'N' (denominator)
ARC Main Campus
N/A
N/A
N/A
393
N/A
Rate
Natomas Center
N/A
N/A
N/A
9.1%
N/A
'N' (denominator)
Natomas Center
N/A
N/A
N/A
11
N/A
Rate
About the same at each
N/A
N/A
N/A
35.3%
N/A
'N' (denominator)
About the same at each
N/A
N/A
N/A
17
N/A
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
ARC Main Campus
N/A
N/A
N/A
90.1%
N/A
'N' (denominator)
ARC Main Campus
N/A
N/A
N/A
71
N/A
Rate
Natomas Center
N/A
N/A
N/A
100.0%
N/A
'N' (denominator)
Natomas Center
N/A
N/A
N/A
1
N/A
Rate
About the same at each
N/A
N/A
N/A
83.3%
N/A
'N' (denominator)
About the same at each
N/A
N/A
N/A
6
N/A
Center for Leadership and Development - Disaggregated by Gender
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
Female
N/A
N/A
N/A
51.5%
N/A
'N' (denominator)
Female
N/A
N/A
N/A
536
N/A
Rate
Male
N/A
N/A
N/A
53.4%
N/A
'N' (denominator)
Male
N/A
N/A
N/A
234
N/A
Rate
Non-binary/third gender
N/A
N/A
N/A
60.0%
N/A
'N' (denominator)
Non-binary/third gender
N/A
N/A
N/A
30
N/A
Rate
Prefer not to say
N/A
N/A
N/A
43.6%
N/A
'N' (denominator)
Prefer not to say
N/A
N/A
N/A
39
N/A
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
Female
N/A
N/A
N/A
17.8%
N/A
'N' (denominator)
Female
N/A
N/A
N/A
276
N/A
Rate
Male
N/A
N/A
N/A
19.2%
N/A
'N' (denominator)
Male
N/A
N/A
N/A
125
N/A
Rate
Non-binary/third gender
N/A
N/A
N/A
5.6%
N/A
'N' (denominator)
Non-binary/third gender
N/A
N/A
N/A
18
N/A
Rate
Prefer not to say
N/A
N/A
N/A
23.5%
N/A
'N' (denominator)
Prefer not to say
N/A
N/A
N/A
17
N/A
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
Female
N/A
N/A
N/A
89.8%
N/A
'N' (denominator)
Female
N/A
N/A
N/A
49
N/A
Rate
Male
N/A
N/A
N/A
87.5%
N/A
'N' (denominator)
Male
N/A
N/A
N/A
24
N/A
Rate
Non-binary/third gender
N/A
N/A
N/A
100.0%
N/A
'N' (denominator)
Non-binary/third gender
N/A
N/A
N/A
1
N/A
Rate
Prefer not to say
N/A
N/A
N/A
100.0%
N/A
'N' (denominator)
Prefer not to say
N/A
N/A
N/A
4
N/A
Center for Leadership and Development - Disaggregated by Age Group
Recognition Rate 1
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
under 18
N/A
N/A
N/A
80.0%
N/A
'N' (denominator)
under 18
N/A
N/A
N/A
5
N/A
Rate
18-20
N/A
N/A
N/A
57.2%
N/A
'N' (denominator)
18-20
N/A
N/A
N/A
264
N/A
Rate
21-24
N/A
N/A
N/A
43.1%
N/A
'N' (denominator)
21-24
N/A
N/A
N/A
123
N/A
Rate
25-29
N/A
N/A
N/A
62.9%
N/A
'N' (denominator)
25-29
N/A
N/A
N/A
70
N/A
Rate
30-39
N/A
N/A
N/A
45.6%
N/A
'N' (denominator)
30-39
N/A
N/A
N/A
171
N/A
Rate
40-49
N/A
N/A
N/A
54.7%
N/A
'N' (denominator)
40-49
N/A
N/A
N/A
106
N/A
Rate
50 or older
N/A
N/A
N/A
47.4%
N/A
'N' (denominator)
50 or older
N/A
N/A
N/A
97
N/A
Use Rate 2
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
under 18
N/A
N/A
N/A
25.0%
N/A
'N' (denominator)
under 18
N/A
N/A
N/A
4
N/A
Rate
18-20
N/A
N/A
N/A
19.2%
N/A
'N' (denominator)
18-20
N/A
N/A
N/A
151
N/A
Rate
21-24
N/A
N/A
N/A
20.8%
N/A
'N' (denominator)
21-24
N/A
N/A
N/A
53
N/A
Rate
25-29
N/A
N/A
N/A
18.2%
N/A
'N' (denominator)
25-29
N/A
N/A
N/A
44
N/A
Rate
30-39
N/A
N/A
N/A
16.7%
N/A
'N' (denominator)
30-39
N/A
N/A
N/A
78
N/A
Rate
40-49
N/A
N/A
N/A
20.7%
N/A
'N' (denominator)
40-49
N/A
N/A
N/A
58
N/A
Rate
50 or older
N/A
N/A
N/A
8.7%
N/A
'N' (denominator)
50 or older
N/A
N/A
N/A
46
N/A
Satisfaction Rate 3
Students
2020-21
2021-22
2022-23
2023-24
2024-25
Rate
under 18
N/A
N/A
N/A
100.0%
N/A
'N' (denominator)
under 18
N/A
N/A
N/A
1
N/A
Rate
18-20
N/A
N/A
N/A
96.6%
N/A
'N' (denominator)
18-20
N/A
N/A
N/A
29
N/A
Rate
21-24
N/A
N/A
N/A
81.8%
N/A
'N' (denominator)
21-24
N/A
N/A
N/A
11
N/A
Rate
25-29
N/A
N/A
N/A
87.5%
N/A
'N' (denominator)
25-29
N/A
N/A
N/A
8
N/A
Rate
30-39
N/A
N/A
N/A
92.3%
N/A
'N' (denominator)
30-39
N/A
N/A
N/A
13
N/A
Rate
40-49
N/A
N/A
N/A
75.0%
N/A
'N' (denominator)
40-49
N/A
N/A
N/A
12
N/A
Rate
50 or older
N/A
N/A
N/A
100.0%
N/A
'N' (denominator)
50 or older
N/A
N/A
N/A
4
N/A
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