Student Satisfaction with ARC Support Services Survey Response Data
The following longitudinal information is derived from the annual administration of ARC’s Student Satisfaction with ARC Support Services survey.
Please see Definitions for a more thorough explanation of how these three rates are derived than what is provided in this page’s footnotes.
Also, see Methodologies for an explanation of the survey process, as well as response and representation rates.
For a comprehensive list of how services names shifted in recent years, please see Service Names .
El Centro (Latinx Center)
Recognition Rate 1
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
All
N/A
N/A
44.3%
42.9%
N/A
'N' (denominator)
All
N/A
N/A
857
847
N/A
Use Rate 2
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
All
N/A
N/A
11.6%
20.7%
N/A
'N' (denominator)
All
N/A
N/A
380
363
N/A
Satisfaction Rate 3
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
All
N/A
N/A
86.4%
88.0%
N/A
'N' (denominator)
All
N/A
N/A
44
75
N/A
1 2 3
El Centro (Latinx Center) - Disaggregated by Race
Recognition Rate 1
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
Asian American / Asian
N/A
N/A
45.6%
37.3%
N/A
'N' (denominator)
Asian American / Asian
N/A
N/A
136
134
N/A
Rate
Black / African American
N/A
N/A
50.0%
34.8%
N/A
'N' (denominator)
Black / African American
N/A
N/A
70
66
N/A
Rate
Eastern European
N/A
N/A
35.7%
25.0%
N/A
'N' (denominator)
Eastern European
N/A
N/A
14
16
N/A
Rate
Filipino
N/A
N/A
44.4%
42.9%
N/A
'N' (denominator)
Filipino
N/A
N/A
18
14
N/A
Rate
Latino/a/x, Hispanic
N/A
N/A
58.3%
58.9%
N/A
'N' (denominator)
Latino/a/x, Hispanic
N/A
N/A
144
151
N/A
Rate
Middle Eastern
N/A
N/A
27.3%
46.4%
N/A
'N' (denominator)
Middle Eastern
N/A
N/A
22
28
N/A
Rate
Multi-Racial
N/A
N/A
51.7%
54.9%
N/A
'N' (denominator)
Multi-Racial
N/A
N/A
58
51
N/A
Rate
Native American / Alaskan Native
N/A
N/A
33.3%
50.0%
N/A
'N' (denominator)
Native American / Alaskan Native
N/A
N/A
6
12
N/A
Rate
Other Non-White
N/A
N/A
26.7%
50.0%
N/A
'N' (denominator)
Other Non-White
N/A
N/A
15
16
N/A
Rate
Pacific Islander
N/A
N/A
52.6%
46.2%
N/A
'N' (denominator)
Pacific Islander
N/A
N/A
19
13
N/A
Rate
White
N/A
N/A
36.9%
38.3%
N/A
'N' (denominator)
White
N/A
N/A
325
326
N/A
Use Rate 2
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
Asian American / Asian
N/A
N/A
14.5%
24.0%
N/A
'N' (denominator)
Asian American / Asian
N/A
N/A
62
50
N/A
Rate
Black / African American
N/A
N/A
5.7%
21.7%
N/A
'N' (denominator)
Black / African American
N/A
N/A
35
23
N/A
Rate
Eastern European
N/A
N/A
N/A
N/A
N/A
'N' (denominator)
Eastern European
N/A
N/A
N/A
N/A
N/A
Rate
Filipino
N/A
N/A
N/A
33.3%
N/A
'N' (denominator)
Filipino
N/A
N/A
N/A
6
N/A
Rate
Latino/a/x, Hispanic
N/A
N/A
17.9%
32.6%
N/A
'N' (denominator)
Latino/a/x, Hispanic
N/A
N/A
84
89
N/A
Rate
Middle Eastern
N/A
N/A
33.3%
30.8%
N/A
'N' (denominator)
Middle Eastern
N/A
N/A
6
13
N/A
Rate
Multi-Racial
N/A
N/A
3.3%
14.3%
N/A
'N' (denominator)
Multi-Racial
N/A
N/A
30
28
N/A
Rate
Native American / Alaskan Native
N/A
N/A
N/A
16.7%
N/A
'N' (denominator)
Native American / Alaskan Native
N/A
N/A
N/A
6
N/A
Rate
Other Non-White
N/A
N/A
N/A
50.0%
N/A
'N' (denominator)
Other Non-White
N/A
N/A
N/A
8
N/A
Rate
Pacific Islander
N/A
N/A
20.0%
16.7%
N/A
'N' (denominator)
Pacific Islander
N/A
N/A
10
6
N/A
Rate
White
N/A
N/A
9.2%
8.8%
N/A
'N' (denominator)
White
N/A
N/A
120
125
N/A
Satisfaction Rate 3
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
Asian American / Asian
N/A
N/A
77.8%
91.7%
N/A
'N' (denominator)
Asian American / Asian
N/A
N/A
9
12
N/A
Rate
Black / African American
N/A
N/A
50.0%
80.0%
N/A
'N' (denominator)
Black / African American
N/A
N/A
2
5
N/A
Rate
Eastern European
N/A
N/A
N/A
N/A
N/A
'N' (denominator)
Eastern European
N/A
N/A
N/A
N/A
N/A
Rate
Filipino
N/A
N/A
N/A
50.0%
N/A
'N' (denominator)
Filipino
N/A
N/A
N/A
2
N/A
Rate
Latino/a/x, Hispanic
N/A
N/A
93.3%
93.1%
N/A
'N' (denominator)
Latino/a/x, Hispanic
N/A
N/A
15
29
N/A
Rate
Middle Eastern
N/A
N/A
50.0%
50.0%
N/A
'N' (denominator)
Middle Eastern
N/A
N/A
2
4
N/A
Rate
Multi-Racial
N/A
N/A
100.0%
100.0%
N/A
'N' (denominator)
Multi-Racial
N/A
N/A
1
4
N/A
Rate
Native American / Alaskan Native
N/A
N/A
N/A
100.0%
N/A
'N' (denominator)
Native American / Alaskan Native
N/A
N/A
N/A
1
N/A
Rate
Other Non-White
N/A
N/A
N/A
75.0%
N/A
'N' (denominator)
Other Non-White
N/A
N/A
N/A
4
N/A
Rate
Pacific Islander
N/A
N/A
100.0%
100.0%
N/A
'N' (denominator)
Pacific Islander
N/A
N/A
2
1
N/A
Rate
White
N/A
N/A
90.9%
90.9%
N/A
'N' (denominator)
White
N/A
N/A
11
11
N/A
El Centro (Latinx Center) - Disaggregated by Number of Semesters at ARC
Recognition Rate 1
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
First semester at ARC
N/A
N/A
39.8%
43.8%
N/A
'N' (denominator)
First semester at ARC
N/A
N/A
201
144
N/A
Rate
Second semester at ARC
N/A
N/A
46.8%
43.0%
N/A
'N' (denominator)
Second semester at ARC
N/A
N/A
278
228
N/A
Rate
3 or 4 semesters at ARC
N/A
N/A
46.8%
42.4%
N/A
'N' (denominator)
3 or 4 semesters at ARC
N/A
N/A
248
255
N/A
Rate
5 or more semesters at ARC
N/A
N/A
40.2%
43.2%
N/A
'N' (denominator)
5 or more semesters at ARC
N/A
N/A
112
206
N/A
Use Rate 2
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
First semester at ARC
N/A
N/A
13.8%
25.4%
N/A
'N' (denominator)
First semester at ARC
N/A
N/A
80
63
N/A
Rate
Second semester at ARC
N/A
N/A
8.5%
23.5%
N/A
'N' (denominator)
Second semester at ARC
N/A
N/A
130
98
N/A
Rate
3 or 4 semesters at ARC
N/A
N/A
13.8%
16.7%
N/A
'N' (denominator)
3 or 4 semesters at ARC
N/A
N/A
116
108
N/A
Rate
5 or more semesters at ARC
N/A
N/A
6.7%
19.1%
N/A
'N' (denominator)
5 or more semesters at ARC
N/A
N/A
45
89
N/A
Satisfaction Rate 3
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
First semester at ARC
N/A
N/A
90.9%
81.2%
N/A
'N' (denominator)
First semester at ARC
N/A
N/A
11
16
N/A
Rate
Second semester at ARC
N/A
N/A
90.9%
91.3%
N/A
'N' (denominator)
Second semester at ARC
N/A
N/A
11
23
N/A
Rate
3 or 4 semesters at ARC
N/A
N/A
87.5%
88.9%
N/A
'N' (denominator)
3 or 4 semesters at ARC
N/A
N/A
16
18
N/A
Rate
5 or more semesters at ARC
N/A
N/A
33.3%
88.2%
N/A
'N' (denominator)
5 or more semesters at ARC
N/A
N/A
3
17
N/A
El Centro (Latinx Center) - Disaggregated by where students take most of their classes
Recognition Rate 1
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
ARC Main Campus
N/A
N/A
43.3%
43.2%
N/A
'N' (denominator)
ARC Main Campus
N/A
N/A
764
775
N/A
Rate
Natomas Center
N/A
N/A
45.8%
45.5%
N/A
'N' (denominator)
Natomas Center
N/A
N/A
24
22
N/A
Rate
About the same at each
N/A
N/A
76.9%
36.4%
N/A
'N' (denominator)
About the same at each
N/A
N/A
26
33
N/A
Use Rate 2
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
ARC Main Campus
N/A
N/A
11.2%
19.7%
N/A
'N' (denominator)
ARC Main Campus
N/A
N/A
331
335
N/A
Rate
Natomas Center
N/A
N/A
9.1%
40.0%
N/A
'N' (denominator)
Natomas Center
N/A
N/A
11
10
N/A
Rate
About the same at each
N/A
N/A
20.0%
33.3%
N/A
'N' (denominator)
About the same at each
N/A
N/A
20
12
N/A
Satisfaction Rate 3
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
ARC Main Campus
N/A
N/A
86.5%
89.4%
N/A
'N' (denominator)
ARC Main Campus
N/A
N/A
37
66
N/A
Rate
Natomas Center
N/A
N/A
100.0%
100.0%
N/A
'N' (denominator)
Natomas Center
N/A
N/A
1
4
N/A
Rate
About the same at each
N/A
N/A
75.0%
50.0%
N/A
'N' (denominator)
About the same at each
N/A
N/A
4
4
N/A
El Centro (Latinx Center) - Disaggregated by Gender
Recognition Rate 1
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
Female
N/A
N/A
43.1%
41.2%
N/A
'N' (denominator)
Female
N/A
N/A
536
534
N/A
Rate
Male
N/A
N/A
46.6%
45.4%
N/A
'N' (denominator)
Male
N/A
N/A
234
238
N/A
Rate
Non-binary / gender non-conforming
N/A
N/A
53.3%
68.2%
N/A
'N' (denominator)
Non-binary / gender non-conforming
N/A
N/A
30
22
N/A
Rate
Prefer not to say
N/A
N/A
33.3%
41.9%
N/A
'N' (denominator)
Prefer not to say
N/A
N/A
39
31
N/A
Use Rate 2
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
Female
N/A
N/A
12.1%
19.5%
N/A
'N' (denominator)
Female
N/A
N/A
231
220
N/A
Rate
Male
N/A
N/A
10.1%
21.3%
N/A
'N' (denominator)
Male
N/A
N/A
109
108
N/A
Rate
Non-binary / gender non-conforming
N/A
N/A
12.5%
N/A
N/A
'N' (denominator)
Non-binary / gender non-conforming
N/A
N/A
16
N/A
N/A
Rate
Prefer not to say
N/A
N/A
7.7%
53.8%
N/A
'N' (denominator)
Prefer not to say
N/A
N/A
13
13
N/A
Satisfaction Rate 3
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
Female
N/A
N/A
85.7%
90.7%
N/A
'N' (denominator)
Female
N/A
N/A
28
43
N/A
Rate
Male
N/A
N/A
81.8%
82.6%
N/A
'N' (denominator)
Male
N/A
N/A
11
23
N/A
Rate
Non-binary / gender non-conforming
N/A
N/A
100.0%
N/A
N/A
'N' (denominator)
Non-binary / gender non-conforming
N/A
N/A
2
N/A
N/A
Rate
Prefer not to say
N/A
N/A
100.0%
85.7%
N/A
'N' (denominator)
Prefer not to say
N/A
N/A
1
7
N/A
El Centro (Latinx Center) - Disaggregated by Age Group
Recognition Rate 1
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
under 18
N/A
N/A
60.0%
33.3%
N/A
'N' (denominator)
under 18
N/A
N/A
5
3
N/A
Rate
18-20
N/A
N/A
47.7%
51.6%
N/A
'N' (denominator)
18-20
N/A
N/A
264
221
N/A
Rate
21-24
N/A
N/A
39.8%
45.6%
N/A
'N' (denominator)
21-24
N/A
N/A
123
125
N/A
Rate
25-29
N/A
N/A
51.4%
42.2%
N/A
'N' (denominator)
25-29
N/A
N/A
70
83
N/A
Rate
30-39
N/A
N/A
42.7%
38.3%
N/A
'N' (denominator)
30-39
N/A
N/A
171
180
N/A
Rate
40-49
N/A
N/A
37.7%
37.2%
N/A
'N' (denominator)
40-49
N/A
N/A
106
121
N/A
Rate
50 or older
N/A
N/A
43.3%
39.2%
N/A
'N' (denominator)
50 or older
N/A
N/A
97
97
N/A
Use Rate 2
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
under 18
N/A
N/A
33.3%
N/A
N/A
'N' (denominator)
under 18
N/A
N/A
3
N/A
N/A
Rate
18-20
N/A
N/A
8.7%
16.7%
N/A
'N' (denominator)
18-20
N/A
N/A
126
114
N/A
Rate
21-24
N/A
N/A
18.4%
22.8%
N/A
'N' (denominator)
21-24
N/A
N/A
49
57
N/A
Rate
25-29
N/A
N/A
5.6%
20.0%
N/A
'N' (denominator)
25-29
N/A
N/A
36
35
N/A
Rate
30-39
N/A
N/A
13.7%
30.4%
N/A
'N' (denominator)
30-39
N/A
N/A
73
69
N/A
Rate
40-49
N/A
N/A
15.0%
17.8%
N/A
'N' (denominator)
40-49
N/A
N/A
40
45
N/A
Rate
50 or older
N/A
N/A
7.1%
15.8%
N/A
'N' (denominator)
50 or older
N/A
N/A
42
38
N/A
Satisfaction Rate 3
Students
2021-22
2022-23
2023-24
2024-25
2025-26
Rate
under 18
N/A
N/A
100.0%
N/A
N/A
'N' (denominator)
under 18
N/A
N/A
1
N/A
N/A
Rate
18-20
N/A
N/A
72.7%
89.5%
N/A
'N' (denominator)
18-20
N/A
N/A
11
19
N/A
Rate
21-24
N/A
N/A
88.9%
84.6%
N/A
'N' (denominator)
21-24
N/A
N/A
9
13
N/A
Rate
25-29
N/A
N/A
100.0%
85.7%
N/A
'N' (denominator)
25-29
N/A
N/A
2
7
N/A
Rate
30-39
N/A
N/A
90.0%
90.5%
N/A
'N' (denominator)
30-39
N/A
N/A
10
21
N/A
Rate
40-49
N/A
N/A
83.3%
87.5%
N/A
'N' (denominator)
40-49
N/A
N/A
6
8
N/A
Rate
50 or older
N/A
N/A
100.0%
83.3%
N/A
'N' (denominator)
50 or older
N/A
N/A
3
6
N/A
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